Refund Policy

Refund Policy: We understand that sometimes circumstances may require a refund. Here's our policy:

Refunds will be provided for products returned within 7 days of purchase. To be eligible for refund , the lead must say they are not interested or did not enquired Proof of the same is required for all refund requests. Refunds will be processed using the original method of payment.

Enquiry Replacement Condition: In addition to our refund policy, if you have an enquiry about your lead purchase, please inform us within 24 hours of receiving the item. This allows us to promptly address any concerns and, if necessary, arrange for a replacement. We strive to ensure your satisfaction with our products and services.If you have any further questions or need assistance, please contact our customer support team.

At Home Rento, we specialize in connecting individuals with real estate agents to facilitate the rental process.

Here's our shopping policy: Lead Provision: Home Rento does not directly sell plots or houses. Instead, we provide leads to real estate agents who specialize in rental properties. These leads include information about individuals seeking to rent properties in specific locations and with particular requirements.

Agent Responsibility: The maturity of the lead and the success of converting leads into rental agreements lie in the hands of the real estate agents who receive them. Home Rento acts solely as a platform to facilitate connections between individuals seeking rental properties and experienced agents who can assist them in finding suitable accommodations.

Accuracy of Information: While we strive to provide accurate and up-to-date information to both individuals and agents, Home Rento cannot guarantee the availability or suitability of properties listed by agents. We encourage agents to verify the details of properties with individuals directly to ensure a seamless rental process.

Transparency: Home Rento values transparency and honesty in all interactions. We aim to provide clear and comprehensive information about our services, the rental process, and the role of both individuals and agents in securing rental accommodations.

Customer Support: Our dedicated customer support team is available to assist both individuals and agents with any inquiries or concerns they may have regarding our platform or the rental process. We are committed to providing prompt and helpful assistance to ensure a positive experience for all users.

By using Home Rento's platform, individuals acknowledge and accept our shopping policy, understanding that we act as intermediaries between renters and real estate agents, facilitating connections and providing leads to assist in the rental process.